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    29 March 2021

    The Office of the Public Guardian “Use a Lasting Power of Attorney” Service

    The Office of the Public Guardian (OPG) oversees the registration and handling of Lasting Powers of Attorney (LPAs).

    Last year the Office of the Public Guardian (OPG) launched a new “Use a Lasting Power of Attorney” service aimed at easing the use of LPAs by attorneys and donors (the person who made the LPA).

    What is the “Use a Lasting Power of Attorney” Service?

    The service allows the attorney(s) and/or donor to provide organisations such as banks access to an LPA. You will be given an access code to provide to the establishment concerned, which then allows them to view a summary of the LPA, check whether it is valid and check who the attorneys are named on the document. This is particularly useful as it also allows the attorney/donor to keep track of those who have been given access to the LPA.

    The service also shows how people named on the LPA, are using the service.

    Who can use the service?

    The service can only be used for LPAs registered on or after 1 September 2019. It can be used by an attorney named on an LPA or the donor (the person who made the LPA).

    If the LPA was registered before 1 September 2019, the paper LPA will still need to be shown to the organisations concerned.

    How can I use this service?

    To register for the service, you will need the OPG reference number (you can find this on the LPA once it has been registered or correspondence from the OPG) and an activation key. If the LPA was registered on or after 17 July 2020, the activation key should be provided in the letter from the OPG, confirming the registration of the LPA. If you do not have an activation key, you can use the service to request one, provided you have the OPG reference number.

    Why would I use this service?

    When using a Lasting Power of Attorney (LPA), the donor or attorney(s) must ensure that each establishment the donor uses, has been notified of the LPA. Usually, a paper version of the LPA, either the original or a certified copy would need to be provided, however, the service now makes it easier for donors and attorneys to provide details about their LPA to organisations, by allowing them to view details online.

    There are often many establishments that need to be informed of the LPA and the service should simplify and speed up the process of registering LPAs with such organisations. This is particularly beneficial during the current lockdown period, where is it not as easy for people to attend banks etc in person.

    If you have any questions about making or using a Lasting Power of Attorney please contact our dedicated Wills, Trusts and Probate team by calling 01603 598000 or by emailing probate@steeleslaw.co.uk

    *The information provided in this article is designed to provide useful information on the subject, not to provide specific legal advice.


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